augvox
Voice · WhatsApp · SMS — one platform

Every call in the browser.
Every message in one inbox.

Augvox is a WebRTC phone system for African teams — call and record from any browser, and handle WhatsApp and SMS in one shared inbox, with follow-ups that create themselves.

No card required · 14 days free · Live in minutes

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app.augvox.io/calls
● On call · WebRTC
AM

Ama Mensah

+233 24 123 4567 · Accra

00:42

This call

  • Outbound · recording on
  • Lands on Ama's timeline
  • Follow-up auto-created
AI summary
Customer asked about pricing; wants a callback Thursday.

Built for teams across Africa

GhanaNigeriaKenyaSouth AfricaRwandaUgandaBotswanaNamibia

Everything you need to scale

Built for teams who demand reliability and intelligence.

Unified Communications

Voice over WebRTC, WhatsApp Business and SMS in one agent interface — every call and message on a single customer timeline.

  • Browser softphone, no hardware
  • WhatsApp + SMS shared inbox
  • 8 African markets

AI Intelligence

Optional transcription, summaries, sentiment and intent on every recording — bring your own model (OpenAI or a local LLM).

  • Automatic call summaries
  • Sentiment & intent
  • Suggested next step

Automatic Follow-ups

A missed call or a promise becomes a dated task automatically, with SLAs and reminders — so leads never go cold.

  • Rules per interaction
  • Due-today queue
  • SLA escalation
Explore all features
Control Center

Run high-velocity teams in real time

One dashboard for live call volume, answer rate, active calls and agent presence — with AI summaries on every finished call.

1

Real-time analytics

Live call volume, answer rate and active calls across your whole team.

2

Agent presence

See who is ready, on a call or away — staffing at a glance.

3

AI summary flow

Every finished call surfaces a transcript, summary and sentiment.

Calls Today

2,450

Active Calls

12

Answer Rate

94%

Hourly Call Volume

Agent Status

Emma WilsonReady
David KhoOn call
Jess LaneLunch
One inbox

Voice, WhatsApp & SMS — one timeline

Calls, WhatsApp and SMS share a single customer timeline. Your team works one queue — assigned, annotated, resolved.

app.augvox.io/inbox
Inbox3 open
  • Ama Mensah2m

    Please 🙏

  • Kofi Owusu14m

    Missed call · callback due

  • Zanele Dlamini1h

    Tracking link received, thanks

  • Tunde Bello3h

    Do you ship to Lagos?

  • Grace Njeri5h

    Call · 4:12 · recorded

Ama Mensah

WhatsApp · +233 24 123 4567

Assigned · You
Call · 2:14 · recorded — earlier today
Hi, do you deliver to Kumasi?
Yes — same-day within Kumasi. Want me to set it up?
Please 🙏
Follow-up created · confirm delivery tomorrow 9:00
Reply on WhatsApp…

Works with the tools you already use

Africa's Talking WhatsApp Business StripeS3 Amazon S3 Cloudflare R2 OpenAI / local LLM SMTP email Webhooks REST API Africa's Talking WhatsApp Business StripeS3 Amazon S3 Cloudflare R2 OpenAI / local LLM SMTP email Webhooks REST API
“
Augvox pulled every call and WhatsApp chat into one place. Follow-ups stopped slipping, and our response time dropped from hours to minutes.
MT

Marcus Thornton

Head of Sales, a growing African SaaS

WebRTC

Calls run in the browser

3-in-1

Voice, WhatsApp & SMS

8

African markets

< 5 min

To your first call

Make your first browser call today.

Create your account free — no card required to get started.